Usually, I'm at my computer by 6 in the morning, having a coffee and reviewing emails. I try to 'plan' my day - but we all know the road to hell is paved with good intentions. I receive phone calls, texts, FB messages from both existing clients, and new prospects who are inquiring about their pending vacation plans.
When someone 'new' contacts me - often by referral or by a blog or post that they've seen - I start with the usual pleasantries and then delve into questions. This is easier done in person, as I can explain the method to my madness...however, sometimes this communication is all through an email or a message on FaceBook. Here's my dilemma.....
Got any deals? Yes, what is it you're looking for? Just a getaway - need to get somewhere warm. Ok, when were you looking at traveling? How many of you are going? What would you like to see, or did you have any ideas on where you want to go? I just want to know if there are any deals out there? Well, how much were you looking at spending? As little as possible.
Come on...work with me here. Would you go to a realtor, and say "I want a house", with no details as to where, how much, when, how big? The reason I ask all of these questions is to 'qualify' what destinations/properties might best suit you - you see, I've been doing this for a long time, and I can narrow this down in a hurry. I would much rather the conversation went more like this! :
Hi! I follow your page, and see that you have some great travel ideas. My family (2 adults and 2 children ages 5 and 8) want to get away - we have two possible departures - February 17th or March 13th for one week. We were hoping to keep within a budget of $5,000. My son is an avid skateborder, and my daughter is in gymnastics. We were hoping for a property that had a great kids club, on a good swimming beach. Do you have any suggestions?
I value your business - and I work hard on your behalf.